Welcome to Book Your Cab (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, or services (collectively, the “Service”).
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you book a cab or contact us, we may collect the following information:
- Name
- Mobile number
- Email address
- Pickup and drop-off locations
- Payment-related information (handled securely by third-party payment gateways)
1.2 Location Information
With your permission, we may collect real-time location data to ensure accurate pickup, navigation, and trip completion.
1.3 Usage Data
We may collect non-personal information such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the website
2. How We Use Your Information
We use your information to:
- Provide and manage cab booking services
- Communicate ride confirmations, updates, and support
- Improve our website, services, and customer experience
- Process payments securely
- Prevent fraud and ensure platform safety
- Comply with legal and regulatory requirements
3. Information Sharing and Disclosure
We do not sell or rent your personal information. Your data may be shared only with:
- Drivers for fulfilling ride bookings
- Payment processors for secure transactions
- Service providers assisting in operations
- Government or legal authorities when required by law
All third parties are obligated to protect your data.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website performance
- Remember user preferences
- Analyze traffic and improve services
You may disable cookies through your browser settings, though some features may not function properly.
5. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission is completely secure.
6. Data Retention
Your personal data is retained only for as long as necessary to:
- Provide our services
- Meet legal, regulatory, and operational requirements
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to certain data processing activities
You may exercise these rights by contacting us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Book Your Cab
📞 Phone: +91 9602949952
📧 Email: info@bookyourcabs.com
📍 Address: 29, Sitarampuri 2, Old Ramgarh Mod, Aamer Road, Brahmpuri, Tripoliya Bazar, Jaipur, Rajasthan – 302002, India